shipping

Shipping & Handling

1: Is it really safe for the puppy?

I receive many inquiries on the process of shipping a puppy–individuals often wonder if it is safe and how it works.

Won’t he/she be scared? How long does it take?

Won’t it be difficult for the puppy having to be all alone in a crate for so long?

This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a puppy

Shipping a Puppy Is Very safe: See Below Details

Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the puppy(s). With my many years of shipping experience, I know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuit and customer dissatisfaction. I tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered food along the ride.

If you live non-locally, there are two easy and convenient ways to receive your new puppy or teacup puppy:

Standard Puppy Shipping or Personal Puppy Hand Delivery.

Standard Puppy Shipping

We can ship your puppy to most major airports. There is a fee (per puppy) in addition to the purchase. This fee includes air flight, traveling crate, and vet-issued health certificate.

Flying Your Puppy

The most common concern we get is the safety of your puppy’s travel. We do everything in our power and know-how to create a safe and reassuring experience for both puppies and their owners. We book each flight carefully choosing the shortest possible route between our closest airport and your puppy’s newest home. We keep flight time to a minimum of only a few hours. Our preferred Pets Carriers offer their award-winning animal traveling program called PetSafe. Our puppies are handled by approved personnel who ensure a well-kept and climate-controlled on-flight environment for each and every one of our pups.

In accordance to the airlines guidelines, your puppy is required to have a vet-issued health certificate, which we obtain for you when you pay the shipping fee.

Every traveling crate is made to fit your puppy comfortably. Your puppy or teacup puppy will not have to slouch or be put in a funny position while it flies. We ensure that our puppies stay as relaxed as possible during their entire trip home. Good posture is key! And a good, soft towel placed on the bottom allows your puppy to stay cozy and cuddly. With food and water by its side, your puppy is sure to have a great flight home!

A Pet Courier Team Member boards the puppy on the airplane the day of the flight.

Picking Your Puppy Up from the Airport

1 day prior to the flight you will receive an email confirmation with all of the flight details. It will contain the exact location of where to pick up your puppy from the airport nearest you. Please be on time and have a valid license, along with the confirmation number provided to you in the email.
Here’s What to Bring:

A clean, soft towel.
Fragrance-free baby wipes.
Paper towels.
Fresh, clean water.
Nutril-Cal (available at any pet store).

The first time you meet your puppy, give it some water and feed it some Nutri-Cal.

Make sure to call Spotlight Bull Terrier the moment you pick up your new puppy so we know all is well and your puppy made it successfully to the right arms!

 

Personal Puppy Hand Delivery

This feature comes extra to air shipping. For added security and peace of mind, you can have one of the Pet Courier Team Members join your furry little friend on the plane. Actually, the agent will escort your puppy from the our home to the airport! And then wait with your puppy there until they find you!